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Conceived, planned and delivered all security arrangements for House of Commons during a period of high and rising threat enabling Parliament to continue to safely function and for large high-profile events to be delivered.
Critically analysed and adapted £31M per annum security contract; delivered enhanced security and better, more personalised customer service at reduced cost.
Adapted the parliamentary response to UK Terrorist Threat Level rising to SEVERE; delivered enhanced protection and doubled the Parliamentary incident response capability .
Authored and implemented all House of Commons emergency procedures; as a result, new and improved security plans are in place and rehearsed for any eventuality.
Interacted daily with Members of Parliament and the public; ensured excellent customer service tailored to meet individual needs.
Responsible for security operations at the worlds most successful retail destination.
Westfield Stratford City is Europe’s largest urban shopping and leisure destination. Launched in September 2011, the £1.75 billion development is the prestigious gateway to the Olympic Park in London and attracted an unprecedented 48 million visitors in the Olympic year.
Westfield Stratford City encompasses over 250 shops, over 80 places to dine, and is anchored by John Lewis, Marks & Spencer, Waitrose, and a 17-screen cinema in addition to a bowling centre, Gymbox and Aspers casino. Westfield Stratford City is also home to three hotels with over 600 rooms, 1,000 student flats and Grade A office space.
A world renowned theatre, education centre, and cultural landmark, located on the South bank of the River Thames.
Conceived, planned and delivered all security arrangements for this high profile and iconic target and associated events with a footfall of over one million.
Developed a new suite of tools to counter hostile reconnaissance.
Designed a security minded communications strategy to reassure the public, deter hostiles and deliver a safe and secure environment.